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INITIAL CONSULTATION

Customize your service package, or let us help you with anything!

  • 20 min
  • FREE
  • Online or designated location

Service Description

What This Service Does 1. We can do more than what's listed on our website. Upon booking, please briefly describe your need on the booking form. If we believe we can serve you, we will confirm your booking request and schedule the initial consultation, which is free of charge. If not, we will also attempt to direct you to the right places or people. 2. You may use this service to customize a service package catering to your need, however unusual it might be. You can hire us to organize a whole event or just a hairdresser and string quartet to supplement the whole preparation work.


Cancellation Policy

For services performed through an appointment, please refer to the policy below in terms of attendance, rescheduling, and cancelling, unless otherwise specified in the service description, the policy of a plan, or a contract. Unless due to an act of God, a session will be deemed completed if there's a no-show. If you will be late for a session, we kindly ask that you directly inform the instructor, coach, artist or consultant who provides the service as soon as possible. If no notice is given, a session will be deemed a no-show and completed after 15 minutes of lateness. If for any reasons you are late or leave before a session ends, the duration time loss will not be made up for. You may reschedule or cancel a session at least 24 hours before it starts through "My Bookings" page in the member's area on our website. Please note, we do not offer refunds. If you cancel at least 24 hours beforehand, the full amount of your payment will be credited toward another session in the form of a coupon. Such coupon does not have an expiration date and cannot be restored or reissued. However, you will lose a session and any payments you have already made for it if you fail to cancel at least 24 hours beforehand, unless due to an act of God. If a no-show or a cancellation within 24 hours before a session starts is due to an act of God, depending on where it occurs, the solution may vary. If the act of God affects only where you are, 50% of the amount of your payment of the session will be credited toward another session in the form of a coupon. Otherwise, the full amount of your payment will be credited toward another session in the form of a coupon.


Contact Details

+1 9177652362

info@infinityisland.com


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